Effective Date: May 16, 2025
This Privacy Policy outlines how Dexzend.com (“Dexzend”, “we”, “our”, or “us”) handles user data and protects privacy across our decentralized peer-to-peer (P2P) platform.
1.1 Dexzend does not collect personally identifiable information (PII) such as names, addresses, identification documents, or biometric data.
1.2 We do not require Know Your Customer (KYC) verification. Users are not asked to submit any form of identity validation.
1.3 The platform may log non-personal technical data such as browser type, device information, and usage statistics for performance optimization and security monitoring.
2.1 Dexzend operates as a non-custodial platform. We do not store, access, or manage user wallets, private keys, or account credentials.
2.2 All transactions are executed directly between users via decentralized smart contracts or automated protocols. Dexzend does not intervene in or monitor the contents of these transactions.
2.3 Users are solely responsible for safeguarding their private keys. Dexzend cannot retrieve lost keys or restore access to wallets.
3.1 While Dexzend facilitates crypto-to-fiat conversions, we do not collect or store bank account details.
3.2 Users should be aware that bank account names may be visible to financial institutions during local currency transfers. Dexzend cannot anonymize this information.
3.3 We do not share transaction details with third parties, governments, or surveillance entities unless legally compelled by a valid court order.
4.1 Dexzend may use minimal cookies to enhance user experience and maintain session integrity. These cookies do not contain personal data and are not used for profiling or advertising.
4.2 Users may disable cookies through their browser settings, although doing so may affect platform functionality.
5.1 Dexzend may integrate with third-party APIs or services to facilitate transactions. These services operate independently and are governed by their own privacy policies.
5.2 Dexzend is not responsible for the data handling practices of external platforms or liquidity providers.
6.1 We implement industry-standard security measures to protect the integrity of our platform. However, due to the decentralized nature of Dexzend, users are responsible for securing their own devices, wallets, and credentials.
6.2 Dexzend disclaims liability for losses resulting from user negligence, phishing attacks, or third-party breaches.
7.1 Users have the right to access, modify, or delete any non-personal data associated with their usage of the platform.
7.2 Since Dexzend does not store personal data, requests related to identity or account recovery cannot be fulfilled.
8.1 Dexzend reserves the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately upon publication.
8.2 Continued use of the platform constitutes acceptance of the revised policy.
9.1 For questions or concerns regarding this Privacy Policy, please contact us at support@dexzend.com.
By using Dexzend.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full.